We sit at the intersection of market intelligence and marketing strategy,

offering wide range of project scopes and an end-to-end improvement.

Flux Indonesia balance business contexts, data-driven insights and flawless execution; giving you the winning edge you need to succeed.

Market Research

Flux Indonesia specializes in personalized and nuanced insights through our qualitative Market Research services. By utilizing methods such as interviews, focus groups, and surveys, we gather data for a deeper understanding of your target audience's opinions, attitudes, and behaviors. While our focus is on qualitative analysis, we also offer quantitative services. This allows us to provide you with the right blend of qualitative and quantitative methods for informed decision-making about your marketing strategy, product development, and overall business growth.

Digital Marketing & Analytics

Flux Indonesia offers both Digital Analytics and Digital Marketing services to improve your online presence. Our Digital Analytics service tracks website traffic and user behavior to optimize your website, while our Digital Marketing services reach and engage your target audience through social media, email marketing, and SEO. By combining our expertise in both areas, we can help you improve your online visibility, attract more traffic, and increase your revenue.

Brand Identity

Flux Indonesia can help you create a unique and effective brand identity through a design workshop that explores your brand values, messaging, and audience. Our brand strategy then informs the creation of your visual identity, including logo design and other branding elements. By involving you in the creative process, we ensure that your brand accurately reflects your vision and resonates with your audience. With Flux Indonesia, you can establish a strong and memorable brand that helps you achieve your business objectives.

Our Projects

RJ, Fashion, Bali: Brand reactivation

Prior to the pandemic, RJ's business was operating in a conventional mode, which left them stranded when the pandemic hit. Our role was to develop a brand strategy and reactivate the brand by establishing an online presence through channels such as the website and Instagram. To ensure success, we were utilizing the Design Sprint method to conduct a comprehensive analysis of the current foundation and determine the necessary steps to be taken prior to executing the online channels.

PT GI, Tech, Jakarta: Persona & value proposition identification

To combat a slight decline in market usage, GI has enlisted the help of a Market Research service. The aim was to delve deeper into the use-cases and any obstacles preventing customers from entering or repeating purchases. Through focus groups conducted among five distinct groups in each city - Surabaya and Malang - valuable insights were gleaned. These insights helped identify the targeted persona and potential value propositions that could be leveraged to not only retain existing customers but also increase the usage of the service.

PT MBI, F&B, Jakarta: Activation events evaluation

MBI employed a moderation service to engage with their customers, who primarily fall within the age range of 20 to 30 years old. The primary goal was to gain insight into customer behavior related to their products, including how and when they are used, as well as who they are used with. Furthermore, the service also included a concept testing component, where customers are asked to share their opinions regarding various activation events.

PT IE, Energy, Jakarta: Product Launch Evaluation

IE’s new product launch is accompanied by the launch of a website and app. Our role was to evaluate the user purchase & delivery journey across the website, app, and offline channels, ensuring that the user experience is intuitive and effective in achieving desired goals. To achieve this, we provided a guidance on the user journey and conducted market reviews to gauge user satisfaction and identify areas for improvement. Ultimately, our goal was to optimize the user experience across all channels, maximizing the value provided to customers.